Understanding Our Commitment to Customer Satisfaction

At Skyermain.com, we prioritize your satisfaction and offer a straightforward refund and returns policy. To be eligible for a return, your item must be unused and in the same condition that you received it, including the original packaging. Returns must be initiated within 30 days of purchase. Please ensure you have the receipt or proof of purchase when requesting a return.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed and a credit will automatically be applied to your original method of payment within a certain number of days. Please note that sale items are non-refundable.

For exchanges, we only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact our customer service team for assistance. Shipping costs for returns are the responsibility of the customer, unless the return is due to our error.